Ae365 Terms and Conditions

1. General Terms and Conditions

Ae365 is an online betting and gaming platform licensed and regulated by international gaming authorities. By using ae365 services, you agree to comply with these Terms and Conditions, Privacy Policy, and other related policies.

1.1 Eligibility for Services

To use ae365 services, you must:

• You must be at least 18 years old or meet the legal age requirement in your country
• Must be a resident of a country where ae365 services are legally provided
• You must provide accurate and complete personal information
• Must complete the verification process set by ae365
• You may only maintain one ae365 account

1.2 Licensing and Regulation

Ae365 operates under a Curacao eGaming license and complies with all international gaming regulations. ae365 ensures that all games are fair, transparent, and regularly audited by third parties.

2. Account Registration

To create an account on ae365, you must provide accurate personal information and complete the registration process.

2.1 Registration Requirements

• Full Name (as per government ID)
• Date of birth (to verify 18+ age)
• Valid Email Address
• Mobile number (for verification)
• Residential Address
• A strong password

2.2 Account Security

You are responsible for maintaining the security of your ae365 account. You must:

1. You must keep your login information confidential and not share it with anyone
2. Must immediately notify ae365 if suspicious activity is detected
3. You must change your password regularly
4. Two-Factor Authentication (2FA) should be enabled

2.3 Multiple Accounts Prohibited

Only one account is permitted per person, household, address, email, IP address, and device on ae365. If multiple accounts are detected, ae365 may close all accounts and void all winnings.

3. Betting Rules

When placing bets on ae365, you must comply with the following rules.

3.1 Bet Placement

• Bets can only be placed from your ae365 account balance
• Bets cannot be cancelled or modified once confirmed
• All bets must be accepted by ae365 to be valid
• Bets are automatically locked once the match starts
• Ae365 reserves the right to reject or limit any bet

3.2 Minimum and Maximum Bets

3.3 Bet Settlement

Ae365 settles all bets after official results are announced. If results are incorrect or there are technical errors, ae365 reserves the right to recalculate or void bets. ae365 typically settles all bets within 1 hour of the event ending.

3.4 Dead Heats and Void Bets

If an event is cancelled or postponed, ae365 will void those bets and refund the stake. In case of a dead heat (tied result), winnings will be divided equally among the tied participants.

4. Payment Terms

Ae365 supports various secure payment methods and ensures fast transactions.

4.1 Deposit

• Minimum Deposit: BDT 500
• Maximum deposit: BDT 5,00,000 per transaction
• Ae365 does not charge any deposit fees
• Deposits are processed instantly
• Supported Methods: bKash, Nagad, Rocket, Bank Transfer, Crypto

4.2 Withdrawal

• Minimum Withdrawal: BDT 1,000
• Maximum Withdrawal: BDT 1,00,000 per day
• Ae365 does not charge any withdrawal fees
• Processing Time: 15 minutes to 24 hours
• Account verification must be completed to withdraw

4.3 Wagering Requirements

To withdraw from your bonus balance, you must meet specific wagering requirements. Generally, ae365 bonuses require 30x wagering. If you request a withdrawal without meeting the requirement, your bonus will be forfeited.

4.4 Anti-Money Laundering

Ae365 adheres to strict Anti-Money Laundering (AML) policies. If suspicious transactions are detected, ae365 may freeze accounts and notify the authorities. You must withdraw using the same method you used to deposit.

5. Bonuses and Promotions

Ae365 offers various attractive bonuses and promotions. All bonuses have specific terms and conditions.

5.1 Welcome Bonus

• New players receive a 100% bonus on their first deposit
• Maximum bonus: BDT 10,000
• Wagering Requirement: 30x (Bonus + Deposit)
• Bonus Validity: 30 days
• For players making their first deposit on ae365 only

5.2 Bonus Terms and Conditions

1. Bonuses are for verified players aged 18+ only
2. One bonus per person, household and address
3. Ae365 may modify or cancel bonuses at any time
4. Ae365 may close accounts for bonus abuse
5. All wagering requirements must be met within the validity period

5.3 VIP Program

Ae365 VIP members enjoy exclusive benefits including higher withdrawal limits, a dedicated account manager, exclusive bonuses, and faster withdrawal processing. To achieve VIP status, you must play regularly on ae365 and reach specific turnover requirements.

6. Prohibited Activities

The following activities are strictly prohibited on ae365 and may result in permanent account closure.

6.1 Fraud and Manipulation

• Creating multiple accounts
• Submitting false information or documents
• Using bots or automated software
• Using another person's account
• Bonus abuse or violation of terms
• Collusion or match-fixing

6.2 Use for Illegal Purposes

The ae365 platform may not be used for money laundering, terrorist financing or any other illegal activities. If ae365 detects such activities, it will notify law enforcement agencies.

6.3 Penalties for Abuse

7. Limitation of Liability

7.1 Service Guarantee

Ae365 strives to provide uninterrupted service, but service may be unavailable due to technical issues, server downtime or maintenance. ae365 is not liable for such disruptions and is not obligated to provide compensation.

7.2 Technical Errors

If there is any technical error or bug on the ae365 platform that causes incorrect odds, incorrect payouts, or other issues, ae365 reserves the right to void those bets and recalculate the correct amounts.

7.3 Third-Party Services

Ae365 uses third-party payment processors and game providers. ae365 is not responsible for any issues or delays with these services. However, ae365 will always try to resolve them quickly.

8. Account Closure

8.1 Voluntary Account Closure

You can close your ae365 account at any time by contacting the ae365 support team. Before closing your account, you must settle all pending bets and withdraw your balance.

8.2 Account Closure by ae365

Ae365 may suspend or close your account for the following reasons:

• Violation of terms and conditions
• Suspicion of fraud or manipulation
• Using multiple accounts
• Providing False Information
• Involvement in illegal activities
• Account inactive for 6 months

8.3 Self-Exclusion

As part of responsible gaming, ae365 provides self-exclusion options. You can exclude yourself for 1 month, 3 months, 6 months or permanently. During this period, you will not be able to log in or play on ae365.

9. Dispute Resolution

9.1 Complaints Process

If you have any issues or complaints regarding ae365 services, please contact our customer support team first. ae365 takes all complaints seriously and strives to respond within 48 hours.

9.2 Escalation

If you are not satisfied with the support team's resolution, you can escalate to ae365 management. Management will review your case and provide a final decision within 7 business days.

9.3 Third-Party Arbitration

If the dispute is not resolved, you may file a complaint with ae365's licensing authority. Their decision is final and binding on both ae365 and the player.

10. Contact

For any questions or clarification regarding ae365's Terms and Conditions, please contact us:

• Email: support@ae365.ws
• Live Chat: Available 24/7 on the ae365 website
• WhatsApp: +880-1XXX-XXXXXX
• Support hours: Seven days a week, 24 hours a day